L

Lennia

3 years ago

Today is friday August 14th 2015 so everyone can s...

Today is friday August 14th 2015 so everyone can see how recent there there crappy service is. Everyone that left comments on here about how poor the service was is right. I needed to bring my car in for a total diagnosis and have been calling since 830 when they opened to see of I can bring my car tomorrow. I spoke to a girl named Sarah who kept me on hold most of the time to tell me that I'm suppose to talk to Bill but he can't talk to me and will call me when he finishes with a customer. YEA well it's 430 and I still haven't gotten a call back. Then I call again and speak to another girl named Shelby who claims that she's trying to get Bill but gave her a message that he's booked up and can't help me. I ask to speak to a supervisor and says there are no supervisorsurprises to speak to me either. Ended up speaking to a supervisor named Robert who was a real winner. He was not helpful at all and tried to say put my car down and said they have no availabilities because I have an older model car, WOW!!! .HOW do these people stay in business with the way they cheat and lie to people. U guys don't even deserve one star you deserve a "BIG FAT ZERO" and to be reported to the better business Bureau. Hmmm, maybe I will.

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