Laurel

Review of Aulani, A Disney Resort and Sp...

Disappointing. I love Disney but I don t expect to...

Disappointing. I love Disney but I don t expect to wait in Disneyworld lines to get a towel. Disney crammed WAY too many rooms and guests into this resort. It is not a relaxing Hawaiian resort. It is stressful and packed. The customer service is, with a few exceptions, terrible. The valets are rude. People were going down to the pool in the rain at 7 am to get a chair. I go to Disneyland and Disney World every year but I would never go back here. It just isn t worth it. There are many, many much nicer Hawaiian resorts to stay at.