Fabien Sieh

Review of oso ristoranate

Food was excellent and was well received by the ho...

Food was excellent and was well received by the host and the restaurant Executuve Chef.
BUT, the problem lies with the service staff.
My friends and I requested for a flight of wines. 1st, wine was served shortly, which was good and efficient. However, what happen next was a little non-professional. Without enquiring if we would like to have the next wine, the service staff will bring in the next wine. By the end of the 1st 1.5hrs, there were around 2 to 3 wines on my table per pax, I do not understand if it was the SOP of the restaurant or it was self initiative by the staff. They made me feel like they were rushing us to finish up the wines.
And as for the food, I understand there was a last piece of steak on the plate, the service staff will say:" Last piece for you sir? For you sir? For you sir?" And before I could reply, the meat was already on my plate. That goes the same for my dessert as well, to make it worst, the dessert was dropped on the table.
And this is the "lasting" image I have taken away.
To be fair, the 5 stars should be rewarded for the fantastic beginning and the food and wine quality , however loses stars because the service staff weren't professional at all, and the professionalism was doubted.