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Brandon Lincoln

4 years ago

As much as I would like to write a lengthy review ...

As much as I would like to write a lengthy review about all the bull this company put me through I am going to keep it as short and sweet as possible. NEVER NEVER NEVER FINANCE YOUR HOME WITH TRU HOME SOLUTIONS!!! I know things happen sometimes to mess a deal up as I work in the finance world but this company is the same sad old song over and over again. Everything you read about them blowing customers off, late closings, mysterious missing documents, and complete unprofessional attitudes is TRUE! If you are oblivious and you think any of the things listed above could happen to you and still go with Tru Home Solutions please do me a favor. The following people are liars and scum but all I ask is you not deal with them as you will certainly be screwed over. Travis Yocum (Loan Officer), Heather Trejo (Loan Processor) and Chris Wise (Processing Manager). I will say that I don't completely blame Community America Credit Union as a whole because they have had other great services which I have had great experiences with but you are only as strong as your weakest link. A quarter or half point savings on your loan isn't worth not closing on your house on time or even all together. You wouldn't just let some person off the street manage your bank account would you? Well don't let people who are just about as close to that screw up one of the most important purchases of your life!

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