WA2DC Review of Homestead Resort
We took friends to The Homestead Resort with us fo...
We took friends to The Homestead Resort with us for the weekend. We have been coming here for over 12 years and had the worst service at Jefferson's Bar we have ever experienced. Check # 2044 on 6/27/15 with Irene. After sitting down in the bar (good view), we were greeted after about 10 minutes with no smile, no introduction, and one menu for six of us. The area the waiter's were standing around talking was literally 20 feet away from our table in open view, so there is no reason for such a delay. Irene drops off the menu and returns 10 minutes later to take our drink order. After she stumbled through with us having to correct her multiple times, she left. One person in our party tried to be nice and said maybe she is new. My wife responded that she was not and they have had poor service with her every time they come (so basically mgt is unaware or doesn't care how bad she is). After about 10 minutes (yes we are up to 30 minutes total now), she returns with 4 of the six drinks, explains the others are coming, and leaves. One person in our party notices a fly at the bottom of his drink when he goes to drink it. We flag down Irene, because checking on us or bring the missing drinks is too much to ask, and tell her about the fly. She apologizes and asks if he would like another one (would anyone really tell her and not want another drink?). She comes back 7 minutes later (up to about 37 minutes now) with the two missing drinks she did not bring originally (which were a glass of wine and a beer by the way, nothing complex). When she starts pouring the replacement drink into the glass, it starts spilling on the table, but she keeps going. Then when the glass was almost full, the top on what she was pouring from (that she was not holding down) fell off, into the drink, spilling it all over the table and three of our guests. She offered her apology (nothing about sorry about your clothes, are you ok, can I get something to help get the stain out of your clothes) and went to get another one. 7 minutes later she returned and was finally able to provide his drink without a fly and without spilling it all over him. So in total, it was about 45 minutes before we all got our drinks, had a fly in one, had one spilled on three people, and she still acted like we were an inconvenience to her. Typically at a bar if this happened, all of our drinks would have been comped, or at the very least the one with the fly and spilled with an offer to dry clean the clothes spilled on, but no. Not from Irene. She did not care, and the gentleman walking around the bar, appearing to maybe be the manager, never asked us about it or even approached us.
Now all that being said, we enjoyed the restaurant when we went there a few months ago, but the bar has been bad in the past and was horrible this time.
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