The weather was perfect and the place itself is a ...

The weather was perfect and the place itself is a great place for beginners. That is if the magic carpet is running, which it was not when we went. There were also no instructors, as their website indicated there were. My advice, make sure if you're expecting a 10am lesson, you call first.
The staff on the ground was very helpful with tips on how to better ride.

Update: Second time here was much better. Will at the front desk was very helpful. He seemed to know more about what was going on than the last person we spoke to.
We had to wait awhile for the lesson, but it wasn't a terrible wait. They do after all have a bar upstairs.
Kip was able to give my friend and I a lesson and he was great! Very patient and a great teacher.