Scott

Review of ARRIGO DODGE CHRYSLER JEEP

I came into Arrigo west palm due to favorable pric...

I came into Arrigo west palm due to favorable prices on a few specific new and used vehicles that I saw online. After sitting down with a salesman and the manager I was told that they could not honor any of the prices on nearly 1 dozen new and used vehicles I showed the manager from their website. The manager stated that for the new vehicles prices to be achievable I would need to qualify for every single possible incentive and rebate that dodge offers, which is impossible to obtain all of them. After negotiating for 1 hour, every new vehicle was offered to me a minimum of $4k more than the online ad. I then proceeded to discuss the used vehicles on their website considering there isnt rebates or incentives for any used vehicle. Yet they stated all of their used vehicles I had mentioned were incorrectly priced online due to a "technical error". I was offered each used vehicle roughly $4k more than the advertised online price as well. The manager related to me that as far as the online prices go, it's a tactic they use to be competitive and draw people into the dealership. In reference to other dealerships he stated "everyone is doing it, so we have to as well".