This is the worst experience that I have had at a ...

This is the worst experience that I have had at a dealership. Before I scheduled the appointment for my oil change I called twice to get a quote for the cost of the oil change and was told both times that it would be $50.00 + tax. When I get to the dealership for my oil change the quote changed from $50.00 to $51.95, this was not a huge issue but I was a bit confused since I was quoted $50.00 prior and signed a piece of paper saying that the price would not be more than $60.00 (not sure why this was even required for an oil change).

After the oil change was finished I am told that the cost is $63.00. I was very upset that I was lied to multiple times about the price and that the price was more than the maximum price that I agreed to. When I questioned why the price was more than I was quoted three times I was told it was because my car uses 8 quarts of oil not just the normal 5. This excuse was very weak since each of the people I talked to (including the service representative the day of the oil change) knew the make and model of my vehicle.

If a dealership cannot not quote a correct price for the most simple of routine maintenance procedures on a vehicle they are either very morally challenged or they do not know the business that they are in.

Worst experience ever and I will never use Boniface-Hiers Chevrolet again.