eugene ritter

Review of Burns honda

I trusted my cars in the hands of Burns for many y...

I trusted my cars in the hands of Burns for many years however the trust and relationship is now gone. I bought a honda accord at another dealership and brought it straight to Burns to get it looked at. They failed to tell me the car had been in a major accident (just as the other dealership failed to) on the entire driver side. They told me the bumper was a little off because someone hit a trash can but there were no signs of other damage. I used to always bring my cars here (and refer people to them) because they did good work and always told me ahead of time what to expect (and how much) the next time. They also used to always have some type of deal so that it cost about the same (if not less) than a private mechanic. Unfortunately they have lost my business, and if they don't get their wait times together for an oil change, they will lose a lot more (not personal opinion but what I heard from other customers while I was waiting).