This Company is hit or miss. I had one good tech a...

This Company is hit or miss. I had one good tech and about 6 or 7 guys who didn't care. We asked specifically not to have the swamp cooler drained onto the roofing, but instead of listening they tried to sell us things, identified a problem with the calcium in the unit but did nothing, and then still drained the unit right onto the roofing. This is a simple job and one of the more common. To disregard such a simple request from a homeowner is ridiculous. Meanwhile now I have a large calcium deposit on my roof, which TLC might not care about, but appraisers certainly do. One star for a failure to value your customer's input or property. Just do it yourself, these technicians are no better informed and probably less experienced than the average homeowner.