J

Service was terrific, staff was incredibly friendl...

Service was terrific, staff was incredibly friendly; my kids loved the octopus fountain but were still a bit too young for the lazy river and the "water playground" the name of which escapes me (if I were 9 years old, I never would have left). Prices of dining and sundries were exactly what you would expect, although I must say the Makahiki dinner buffet was well worth the $45 per person cost. The cost of valet parking was the same as self parking ($37) so we opted for the valet. The only thing that bummed me out was not being able to take my kids to the Makahiki breakfast due to being fully booked for weeks on end with no cancellations, and I certainly can't fault the hotel for that.

The only real complaint I have is that the thermostat in our room (and all rooms) is motion activated -- and ours wasn't working. The model was a SensorStat DDC. There are control overrides for this thermostat, but they don't work on the ones at Aulani. I'm sure this is a cost-saving measure due to the criminally insane energy prices in Hawaii, but I would still expect my room temperature to be one where I wasn't waking up from sweating. There was a ceiling fan in the room, but its speed was not adjustable and it was locked to about 45 RPMs -- basically just for show.

Given this, I would absolutely still stay at the hotel again on another vacation.

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