Teresa Slane

Review of CARA Counselling Crumlin

On arrival on the 30th Oct we where told room wasn...

On arrival on the 30th Oct we where told room wasn't ready yet.. and it would be 20mins .to go wait in bar .. we arrived shortly after 3pm ..and where still waiting at 5pm I ask what was holding up are room to be told there just not ready.. mind you I reminded the girl myself and my husband 2 children where here for only 1 night.. we then got are room at 5.40pm .. but at this stage I was furious and rang to speak to the manager who's.. name was Sammi and I have to say he couldn't do enough ..free room service for breakfast and upgraded r meal with also free drink..on that note I did say to him about his reception staff not once did they come over to us in the 3 hrs we where waiting or even offer a complimentary tea or coffee.. he did say he will put this forward to general manager .. after being so tried after dinner we retreated back to our room and where that tried bedtime came very early ..