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simply outstanding service yesterday (thanks Danny...

simply outstanding service yesterday (thanks Danny! - Danilo R on the sales receipt). Late on a Friday afternoon, when the Mortimer street team could have been forgiven for starting to think about their weekends (I was!), Danny spent a considerable amount of time setting the bike up for me, more air in front fork, replacement grips, saddle height etc. He took time to show me how to properly attach the panniers to the rather unusual rack style of the Cube (I'd have struggled without it). Impeccable manners .Nothing was too much trouble. I'd also like to mention John who had called me to advise me that my bike was in stock and ready for a collection - a really pleasant call with all questions answered. I also witnessed another team member give an detailed walk through of how to fold a Brompton to a gentleman who was taking one for a demo. He wanted him to be confident before he left and , once again, took his time. I also witnessed a mechanic wiping his steel work top down with alcohol to make sure that it was clean for the next job. If only my local VW dealer took as much care! Great work Danny!! I greatly appreciated your calm efficiency and patience. I have to make a detour to visit Mortimer Street, but I'll never go anywhere else. 5 Stars all round!

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