Sandra Chavarria

Review of Carolinas Medical Center

I currently have a family here 9th tower recoverin...

I currently have a family here 9th tower recovering. We are very upset and frustrated. The CNA there are mean. One time we walked in and our patient was in tears because the CNA or nurse refused to put his food tray closer to him so he could feed his self. He can't not walk! 2nd time we received a call from them telling us the CNA/Nurse was not aware he had wear belt and that they were sorry for dropping him! And talking to them at the desk Oh My! Very rude! 3rd thing my husband and I were asking them for information at the desk and we heard patient's ring there bell and the Male nurse first rolled his eyes and huffed before he answered it! The nurse answers the phone with same rudeness. UNBELIEVABLE! But before he was in ICU and their service was beyond great. They were very nice and caring!