Joe Laney

Review of Passport BMW

Called Keith Renner and told him my car needs serv...

Called Keith Renner and told him my car needs service. We talked a bit and I told him I no longer work around the corner. Keith asked if I was in a hurry and I said no. He recommended their service valet. I said great! The ever must pleasant Katarina gave me call and set the hold thing in motion. They came out, dropped off my loaner and off he went. Keith called me that day. We agreed on the fix. Keith sent a link and I took care of the bill. Katarina called and arranged my drop off. He was the same guy that delivered the loaner car. He was pleasant and kind. I looked over my car and my transaction was complete. You guys did a superb job! Keith Renner please congratulate your whole team since I know it the team work that makes the dream work!