Somewhat dysfunctional. Trying to take one elevato...

Somewhat dysfunctional. Trying to take one elevator rather than the busiest one got me lost with luggage going everywhere but to the main desk. Walls are thin. Everybody walking down the hall were so loud that I could hear them when I was out on the lanai. The carpets need cleaning or replacing. Great staff. Conseirge....not so much. Great location to the mall and beach.