bad experience ..... I had a blow with a fence in ...

bad experience ..... I had a blow with a fence in the area of the bullring .... there was a concert ... they put fences without signaling ... I went to work and I took one .... line bus I swipe and got in the opposite direction to not hit the fence ... van destroyed .... no one takes charge ahun giving me the reason ... I've been running since June of last year waiting .. I have two disabled children and I have to take the van if or if .... who solves this?