As the Office Manager of a veterinary practice in ...

As the Office Manager of a veterinary practice in northern New England, I have had the opportunity to work directly with Silken Management Consulting for the past several years. The group and our personal consultant have guided me in the correct manner to handle the staff and overall management of the practice in order to achieve my owner s vision.

The methods I have been trained in have given me the opportunity to write and implement clear job descriptions, policies and standards of care for the practice. I have learned how to handle employees and that good communication is a vital key to a successful manager and to the business. The ability to utilize our consultant when I need help is a huge plus!

I would recommend Silken Management to any practice that wants clear, honest direction based on your individual practice needs.