Micro Center handled my order pretty irresponsibly...

Micro Center handled my order pretty irresponsibly during COVID-19 situation. First of all, regardless their promise to limit the number of clients, there were a lot of people inside, not all off them wearing masks. Parking lot is almost full. Secondly, they confirmed that my online order is fully ready for pickup, when I arrived they told me they couldn't find one item. This is really bad considering I would've cancelled the whole trip in a first place to avoid any exposure if I had known. This is very bad, I'm disappointed.