Like some of the previous reviews. I recently expe...

Like some of the previous reviews. I recently experienced a very disappointing experience when ordering a refurbished phone for my autistic son. Quite surprised to see on my order confirmation that I'd have to wait 7 business days for dispatch as most competitors do next day delivery. Emailed for an update and was told it was awaiting dispatch. A few days pass and I checked again and was told that they were awaiting stock. I did not feel reassured by their response and asked for my order to be cancelled and a full refund to be issued.

In the meantime, ordered a refurbished phone from another company which arrived within 48 hours.

Quick Mobile Fix did not reply to my cancellation request so I instructed my credit card to process a charge back. Over 3 weeks later, Quick Mobile Fix notified me a phone would be couriered despite cancelling the order. I refused delivery and only just been reimbursed by my credit card.

Ignore the company name quick as this does not represent a true description of their service. There are far more reliable companies out there.