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Luz Tejjedah

3 years ago

Book a suite for two nights. The first night enjoy...

Book a suite for two nights. The first night enjoy Happy Hour and complimentary breakfast. When I returned by night I found the room as I left it. Nobody cleaned the room, they did not lay beds, nor did they replace the hygiene products. When I came down, they told me that they thought I was not waiting for me anymore but that I wanted more towels. At no time did they apologize. I was very upset, my daughter called and got me to reimburse the night but disgust and annoyance nobody takes it from me.

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