My family and I had made wild wing cafe part of ou...

My family and I had made wild wing cafe part of our HHI tradition. I can tell you that after tonight's experience we will not be returning.

Our evening started off by calling to see if they took reservations or had call ahead seating since we had a very large party. The hostess on the phone said they do not take them. So we left a little earlier to put our name on the list. When we got there they said it would be 45-60 minutes, which was not a problem.

So our family sat around and caught up with each other. An hour and 15 mins later we still did not have a table.... We were extremely frustrated when they said it would be an additional hour wait because they had to seat the call ahead seating... That part made us even more frustrated because they said they didn't take reservations or call ahead seating.

So after speaking to an extremely rude manager we finally sat down at separate tables about 2 hours from when we originally arrived. Our waitress started off and attentive but that did not last. It took us 40 minutes to get our appetizers. Then another 30 minutes to get our salads. After that it took us an additional 20 minutes for our entrees after the server said our food would be out in 10 minutes.

Finally after over an hour of sitting at our table we were able to eat. It was difficult to eat so late because we had small children who were already asleep. Once we were seated the manager did not stop by to follow up with us.

I am extremely disappointed with the service from the hostess to the kitchen. By the time we sat down to order the place wasn't busy and it made no sense for the ticket turn around to take so long. You think with being a family friendly spot that they would know to have a fast ticket time.

If you would like to wait to eat over an hour then this place is for you. If that is not what you prefer I would recommend finding a different restaurant. Tonight was an extremely frustrating experience.

Wild wing cafe I am extremely upset