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Mike Taylor

4 years ago

I would give no stars BUT you can't. Let's start w...

I would give no stars BUT you can't. Let's start with the Plateau restaurant: if you are going to take reservations 15 minutes prior to closing you should make sure the employees don't treat people like it's an inconvenience. We arrived early and the employees were already doing side work. After two people finally figured out who was going to work our table they finally took our drink order. From there it just got worse. The mediocre food combined with countless wasted minutes went on to the point were we could have walked out and NOT paid. There was nobody for well over 15-20 minutes. After we paid and left it occurred to us that the discount from our VIP club card wasn't even applied. Not only was this experience lousy but we were also cheated financially. It's unfortunate because we like the casino BUT this experience was horrible.

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