Steve

Review of Renaissance Scottsdale Resort

Editing my review - Just stayed 9/18/ 2020

Editing my review - Just stayed 9/18/ 2020
The gym they removed all the free weights and locked them in the yoga room.
Stupid logic. Management needs to fix this.
Losing a star.

We even called ahead and the front desk said gym is open and operating as normal except for masks. This is not the case.

Hotel nice condition and beautiful grounds.
But decor Is feeling dated.
We stayed 1st floor in main building and the bathroom was really tight. Strange configuration with the massive tub.
Beds were firm. We prefer soft but that personal preference.
Overall service was adequate but didn t feel 5 star. Kind of felt like people were going thru the motions - 4 star for sure but ignored us rather than making that extra effort.
Room AC only went down to 67. So we called front desk. They sent technician that got it down to 64 with a special hack. Even then it still felt warm. So not sure what was going on. But appreciated the effort.
Cotton and Mowry was pretty good for dinner -nice service.
Overall a solid 4 star experience is now a 3 because of the gym experience.