D

Diana Suarez Hernandez

4 years ago

The service in general is very good, all the emplo...

The service in general is very good, all the employees are very kind, friendly and attentive, they work 100% and they achieve it. I came with my baby for 4 months and they made all the meals for her (vegetable purees) you only had to request it and in all the meals they had their puree. Problems: the bed was not as comfortable as it could be for a hotel of this type. I paid full board and the food was not very good, it was only correct, breakfasts and dinners if they were good xq there was a lot to choose from. Accesses to the disabled are basically nil, we know it because my daughter's cart had to be lifted constantly to go to the pools and bars, with a baby cart can be done but with an impossible wheelchair x what that part they do not have it covered and if they have it they did not inform me at any time and more than once the employees helped me to go down or up steps. We also took our puppy and they gave me a bed and plates for water and food, as well as bags. For my part, we had a great time in the family pools with our baby and the cocktails are excellent. It has many entertainment options for both children and adults without having to move the car because they have transfers to the beaches and several excursions.

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