Room service is the worst. We ordered breakfast o...

Room service is the worst. We ordered breakfast once by door-knocker and once by phone the night before, but they dropped both orders (did not deliver). I called 7 minutes after 11:00 a.m. to ask where our breakfast was (for the 10:30-11:00 a.m. requested delivery) and they told me they had not received the door-knocker. Not a problem. It s only 11:07. I thought. Then I asked if I could order the breakfast that I had ordered on the knocker. No, we are closed.

When a guest places a door-knocker or calls dining-in/room service the night before to order breakfast, and the orders are dropped (not delivered), you do not tell a guest that they can not order food 7 minutes after the order was supposed to be delivered.