sassy feet

Review of DoubleTree by Hilton Bloomingt...

****** RUDE RESERVATIONS LINE*******

****** RUDE RESERVATIONS LINE*******
******RUDE HOTEL MANAGER******

I reserved a room and called back within 5 mins to transfer the reservation NOT cancel, I was switched back and forth with reservations and the front desk at the hotel - the reservation people would not help me or provide me with a supervisor to talk to and the front desk said I had to talk to reservations, I then went to the hotel that I did not want to stay at and the manager in duty Terry Seppala, was smug and condescending after we waited patiently for him to help people who came after us, I would like a refund of my money because we did not stay there at all and the whole thing has been very poor service.

I CALLED AND TSLKED TO CORPORATE AND THEY STILL WONT REFUND Time to get the BBB involved