Stijn Croes

Review of Vereniging Vrienden van Maastr...

Let's start positively: it is good that Limburg ha...

Let's start positively: it is good that Limburg has a functioning airport, they have already rebuilt the terminal and it looks pretty nice. The airport is very small, the range of flights is very limited and especially the service is adapted to the very limited range.

but:

1) the last bus to Maastricht leaves at 11.03 p.m. That is too early if you know that flights will arrive around 10.30 pm and if you know that you only have a handful of baggage traders. Flights sometimes have delays, luggage has to be waited a long time and the bus does not wait, so a lot of customers are just unlucky.

2) there are no standard waiting taxis, there is no taxi information point where you can order a taxi if necessary. The general service counter has a magazine with a number of taxi companies - it took a while before they found it. Eventually a number was given and despite point 1 no effort was made to arrange the taxi for the customer. A taxi to Maastricht center costs 40 euros. A huge amount.

That is a shame because point 1 has already disappointed the customer and point 2 ensures that the customer can no longer choose MST in the future.

Conclusion: definitely go to MST by car because public transport can go wrong. That is not acceptable in 2019. The service is not adapted to what a modern airport needs. There are no sound agreements with bus and taxi companies.

Author's tip to MST: go and talk to Flixbus, maybe they'll see something in a stop at MST. This offers enormous opportunities for attracting customers from the Belgian border region.