AirBnB is absolutely horrible! I made my first res...

AirBnB is absolutely horrible! I made my first reservation in February 2020 for a stay in Oct. 2020. My card was not to be charged until September 2020. It was charged over $1000 in April 2020, FIVE months before the payment was due! I have been working for a month to get the money credited back on my account. It has not yet been refunded. I've called HQ several times and gotten the run around. The horrible clauses that are written in the policy doesn't allow you to cancel without greater loss on the customer's part. I will NEVER do business with AirBnB again. I will pay the money for a legit hotel. In the meantime I will be reaching out to BBB, local newspaper, and the news channels.