Exaggeratedly friendly (was not yet 1 step inside)...

Exaggeratedly friendly (was not yet 1 step inside) reception! Certainly against the stubborn further treatment of his colleague! Wanted to extend my subscription only got the price from the screen and I asked why I had to pay & 10.00 more for the same subscription and the same device .....? Well he didn't know either! Fortunately, there are even more telephone providers