Rezai Islam Review of Castle Hond
I can't go on about how honest and helpful their w...
I can't go on about how honest and helpful their whole staff is here. We purchased by wife's 2019 pilot from here a few months ago and haven't been more pleased. They have a very large inventory for what seems to be a smaller dealership from the street side. Also if they don't have the specific car you want they will go above and beyond to locate one for you. The staff is very knowledgeable about the vehicles and went above my expectations in walking me through the car. I'm a car guy myself that does a lot of research and I was even impressed by the level of detail.
I think what stood out most for me was the financing piece. The Finance Manager Shamoun, spent a thorough amount of time with us explaining all of our options. He even weighed the pros and cons of Honda financing vs the Third party which was a surprise. Also he offered very honest advice regarding all of the add-ons you can purchase such as an extended warranty. Again, I consider myself an informed consumer especially with car purchasing and was taken aback by the honesty. Never felt pressured or tried to be upsold like I have in other delearships and felt as if these guys were my friends walking me through the whole process. Would recommend this dealership to anyone!
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