I want to publicly thank Angela Brackin, director ...

I want to publicly thank Angela Brackin, director of radiology, for her great customer service and caring heart. I had gone for an MRI and was on crutches. To get to the medical records department, it was quite a hike. She and a colleague were walking down the hall and recognized how tired I was and asked if I would like a wheelchair. To which I said, yes! She proceeded to get one and to push me to medical records. She then waited for the copy of the disk I was getting and pushed me out to my car. She went above and beyond. I m sure she was on her way to something and this little side trip delayed her but she was so kind and polite the whole time. You would hope that you would get that kind of service all the time in a medical setting but that is not always the case. So I wanted to make sure and thank her publicly and tell her to keep up the good work. Customers/patients have choices of where they want to spend their money, and NWMedical just received what equates to a national advertising spend without the actual expenditure!