Are these people scammers?

Are these people scammers?
Actually I wouldn t give them even one star. I ordered an iPad in MARCH. Delays due to Covid seemed reasonable. Waited patiently. Eventually told in JUNE that they couldn t provide the item and offered me a refund. It s now end AUGUST and still awaiting said refund following excuse after excuse and assurance after assurance it would be paid as soon as possible. Now they are assuring me (with the same email response) that payment will be made mid SEPTEMBER! DO NOT TRUST THIS COMPANY!