4 years ago

lied to and misled and stuck with a car that once ...

lied to and misled and stuck with a car that once I found out the truth about the car, don't want. I asked them the next day to take it back since I was blatantly lied to to get me to buy it. To this, the general manager replied, "we will use this information for training purposes". I had been talking to Pedro for several weeks prior to coming in, explaining my fiancial situation and my very specific wants namely that I wanted a basic TDI Jetta wagon. He told me several times that he could absolutely get me what I wanted and would be able to get a new car. Once, I told him I talked with another dealership and he got a little irritated and said, "look, I will be honest with you if you are honest with me". I was and he wasn't. The day I went in to buy, one of the first things he said was "we make most of our money on used cars". However, I wanted a 2014 TID Jetta Wagon. After a short while, he told me adamantly that there are no TID Jetta wagons in the state (except the 6 ones with sun roofs he had, which I did not want to pay an extra $5,000 for). I kept bringing up the question, could he try to locate one in the state or even a neighboring state. Not once did he get up to ask someone else, and became agitated in his insistence that there were none. Further, he stated that I would definitely not qualify for a new car and HAD to take a used one. He kept asking me if I would take a sedan which told me he wasn't listening as I had been telling all along it had to be a car that fit my son's w/c. I asked him about a ford flex that I had seen on the road and asked what gas mileage it got. He said he had one and the car got 30 mpg. So, having had developed previously what a thought was an honest relationship, I stupidly trusted him and bought the car. After I drove home, the engine light came on. The next day, bothering me that he said that there was not one car in the whole state, I called Camelback Vw and found that there were 2 Jetta TDI wagons, 2014, in the valley and I qualified for a brand new loan (even after buying a car the previous night). The dealer, Nigil found out that the Flex only gets 17-19 miles per gallon (way too much for me who travels several hundred miles per week for her job). I called the finance manager at Larry Miller VW and told him my story and he said "Nope, you signed a contract and you are stuck with the car" (that is a quote). I called back again and talked with the dealership manager and said that there is a recission law where I can return the car within 3 days of purchase, which he said that is false and once again said "the car is your". Every single person that I dealt with at this dealership either lied to or misled me. It is hard to understand how they continue to do business since it is very unlikely that I am the only one that this has happened to. BUYER BEWARE!

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