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Sivya Leah

4 years ago

First and foremost, get black out curtains. The ro...

First and foremost, get black out curtains. The room we were given faces a very nearby building that had lights on in rooms facing ours until late at night. Sheer curtains let in all light. The decorative curtains do not close to block out light. This is a huge oversight to guest comfort and would not be that expensive to correct with new curtains or, pull down shades installed.
Decor is out dated including the front desk area. Carpet in room appeared in good condition but had a "sticky" feel to it in bare feet.
The price for the room was quite high for the quality unfortunately we had no choice as we live nearby and our a/c broke that day and the Best Western in Westfield was the only hotel nearby with a room available. I would not purposely book this hotel otherwise, nor would I recommend based on the price vs the quality of accommodations.
Having said that, the bed was fairly comfortable and pillows were adequately supportive. Room was very clean also and considering how close to the railroad tracks this room was, extremely quiet at night. Personnel were professional and pleasant.

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