Arizona State Universtiy Parking and Transit Services Reviews

Awful, I would avoid dealing with them at all costs. While some staff have been nice, several have been beyond rude. Management is unresponsive and irresponsible. Not to mention they will hand out a ticket at the drop of the hat for forgetting to display your parking permit, though that has honestly been the least of my issues with them. My experiences with parking and transit make me not want to donate to ASU when I graduate. It's been that bad

Helpful and friendly staff but ridiculous prices for a parking passes.

One of the best services provided by ASU to its students, faculty, and the community.

Deceptive practices, they will try to ticket you with violations some of which aren't even in the parking handbook, all of the tickets i have received have been non appealable. They oversell parking permits so there aren't any spots left in the lots that the permit you have is valid in.

Terrible. Look to hand out citations for everything and fail to resolve or understand any issues.

Citation hungry. Watch your vehicle at all times. Staff is trained to check meters more than permit lots.

Short line. Helpful friendly people. Parking out front is expensive. Bring your coins.

I'm told I can't have my student account billed for $75 U- pass but yet people have $900 parking permits Bill to their student account? No explanation, this restriction is not written anywhere on my ASU it is just because. Everyone that I've met that works here has always been rude toward me.

Super friendly and helpful staff! The poor reviews are just about the steep prices for parking (which these employees do not decide on, ASU does as an institution). Hours are from 7:30am-4:30pm. I had no issues going midday, there was a small line and I was in and out in about 15 minutes.

Very friendly and helpful! Figuring out parking around ASU can really difficult.

Most experiences with this place have been more than horrible. Don't call, they will only tell you information in person where their forced to look it up in front of you. Just a bunch of students who probably have to have that job and really don't care, can't really blame them. I have multiple tickets from here when I paid and left the reciepts in the car, BEWARE. Their meter maids will give you citations anytime, anywhere regardless of you paying, I don't think their system works very well. The appeals process is a joke, when I've had proof with my receipt and citation that show that parking was being paid for during the time of the ticket I still had to write an appeal and go in front of a panel and YOU STILL MGHT NOT GET YOUR MONEY BACK. I have to park here because I pay them almost 6000 to go to school here but they'll try to screw you any way they can. Horrible terrible service here honestly the whole program should be scrapped and made the right way, although we all know admitting you made a mistake will never happen to ASU.

Sweet place to chill up on the roof after a night on Mill.

Removed my bike along with the bike racks (sounds funny) without giving any notice. Luckily got it back after two days with bent rear wheel rim and worn off grips. Even after using it for a year it was in good condition, but just in two days, it bore the brunt of carelessness. The staffs are nice, but the management is not good.

If you ve not paid enough already, just wait for your parking fees!

Easily the worst organization at ASU. Mostly exists to leech off students, faculty and staff who do actual work. Seems like all they do is constantly raise parking fees and hand out as many citations as possible. In fact, they even go after cop cars. I've spoken to campus police who told me that ASU parking services ticketed their cars while they were out on call. In short, don't let your meter run over, even for five minutes.

ASU parking and transit services is hands down the most cruel organization at Arizona State University. They will do whatever they can to screw over the students in anyway they can, and to make money off of literally poor students.

Parking at the Tempe campus is to say the least, a nightmare. The amount of students is very high and parking is very expensive. Like, expect to pay 200 to 1000 dollars per year for sure. Lot 59 is the budget lot, at only about 250 a year. And wow does it suck for that price. All sports season your car will be towed and moved to God knows where, and you have to call or pray for an email to find it. During the day, parking is nearly full, so expect to walk from Rio Salado to campus on the daily, or take the flash bus.

If you get sick of walking a mile each direction to go to class and want to get a parking permit for a closer lot, good luck. They won't sell it to you. They claim these lots are full, even though I parked at said "full" lots all semester once and never struggled to find parking. I don't know why they need to lie about this, but they do.

Parking at ASU, you will eventually get a ticket, regardless if you follow the rules or not. They ticket for everything and anything, since they are so greedy. To appeal your unjust ticket, just go online and try. While they process it, you can rack up late fees until they inevitably deny your appeal. Don't feel like going online to appeal? Calling them will do you no good, since calling ASU in general isn't very helpful. They always send you online. The phone attendants are very nice, but never resolve your issue.

And the icing on the cake is after every interaction with ASU parking services, whether good or bad, they have the audacity to send you a feedback survey to help improve and better solve your issue. You can complain all you want, leave threats, a number to call you, email, fax, mailing address, anything for them to contact you. They won't. They don't have the courage to actually help the students, only to screw them.

Overall, these guys are the devil (no pun intended). The regular staff is nice, but it's the administration that makes these decisions that hurt the student body. If you can, take public transportation or bike/wall to get to campus, to avoid any interaction with these people.

Service here is alright but the staff don't seem to know what they're really doing.

Service here is not good a vendor pass is $1080 and they act like you are a huge bother to them.

"The Robbing Of Hard Working Commuters Is Apparently Not A Corporate Concern...I Dislike Latenesses!" Needless, The Station Is Sometimes *Smooth Sailing." Most Of These Workers Appear Slightly Distracted From Humanity. However, The Design & Architect Is Becoming.

On hold for over 2 hours before I got a hold of someone. Polite when I could finally talk to someone, but took way too long to ask a 30 second question. Very frustrating when the information wasn't on the website.

Friendly, helpful staff. Quick service. (Not a great place to find parking).