Emily Reynolds

Review of Bay Ridge Subaru

Made an appointment over the phone to see a car wi...

Made an appointment over the phone to see a car with Mike C. The day of the appointment, we received a call and an email to confirm that we would be still coming. We confirmed. Yes we would be there. So we then made the two hour drive from Suffolk county long island to Brooklyn in rush hour traffic. Only to get there and have no one know who we were or that we had an appointment. Mike C. was nowhere to be found, and the car we had driven all that way to see was up on the lift with all 4 tires removed... with the mechanics nowhere to be found as well. Was told to reschedule our appointment for another time. No thank you. Very unprofessional way to treat a potential customer.