I called this place for a taxi to go into work, Fi...

I called this place for a taxi to go into work, First, there are no live people to talk to, it's automated and they can't find your address or can't put in a name then they "transfer" you to a human. I waited over 5 minutes 3 times in a row to talk to someone and NO ONE answered. I work in a hotel and send these people business ALL the time. This stops today. I will not recommend this to ANYONE and will tell them about my experience. At one point I heard a human as the call was transferred but they quickly put me on hold. Horrible answering service.