Jana Kortje

Review of TruHome Solutions, LLC

We had a terrible mortgage experience. We were pre...

We had a terrible mortgage experience. We were pre-approved. We submitted all requested information within two days of signing a contract. When I followed up to make sure they had everything in order two weeks later I was told that they had received the information, but not looked at it. We were repeatedly asked for the same information starting a few days before our closing date, but were told that everything was fine and scheduled to close on schedule. At 5pm on our closing date, we were informed they needed further information yet and it ended up taking another two weeks to close.

Since then, I have experienced terrible customer service. I would not recommend this company.