Just got out of the Barranca Branch in Irvine with...

Just got out of the Barranca Branch in Irvine with an ongoing online order problem which I had paid for more than a month ago. First, I never got my item, then, they sent me a wrong item. I went in to the store thinking I could get someone to straighten out the mess but boy was I wrong. I had to deal with a very arrogant person name Joe, who happened to be the manager. The guy couldn't figure out what the issue was. I ended up paying for another item and left the store more upset. The guy had a terrible attitude and arrogant. When I asked to speak with the manager, he said "I AM THE MANAGER" It is unfortunate some people are in the positions where they don't belong.