Airbnb has been terrible to owners and policies me...

Airbnb has been terrible to owners and policies mean nothing to Airbnb. The way Airbnb has and is handling cancellations has been terrible, with no regard to the owners.
They made the small business owners take the hit! Horrid! The review process is unfair and guests can say whatever they want with no due process for owners. Airbnb doesn't back or support their core customer, the owner!