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Douglas Graham

4 years ago

We stopped there to find a used car for my step-so...

We stopped there to find a used car for my step-son - aged 19. The salesman seemed sincere when we told him his budget was only $ 4000 - 4500 and could he help us. He showed us a nice Buick priced at $ 4900. He assurred us that he could get the price down to where we needed. After the test drive and spending quite a while at his desk, he came back with the exact same price of $ 4900, plus the extras. Our price was then $ 6200 + 'Out the door'. What a deal!! When we asked why he had done that after telling us he could pretty much meet our budget, plus waste our time, he had no response. Of course the Sales Manager came in to try to sell us a new car. Did I miss something here or was there absolutley no communication?! And when I looked up the Kelly Blue Book retail price at his desk, it was $ 3841. Wouldn't you think they would have worked with us. Hell, I didn't make up the KBB price and the salesman said that was what they go by when pricing. Oh well, we found a nice car elsewhere, but they could have had the sale.

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