First I must say... I am here at great wolf this w...

First I must say... I am here at great wolf this weekend on a discounted Rate because of issues from my last visit. Saying this to say I see this establishment needs a huge improvement.

When I was taking a shower I went to grab a hand towel to wash with. My eyes were closed because I just conditioned my hair. I lathered the towel with soap (eyes still closed). When I opened my eyes the towel was full of blood. And not a little spot of blood. A lot of blood.

This tells me that housekeeping is not really checking the linen! If it looks untouched... they are just leaving it.

Same with the tissue. There was a half roll of tissue. Meaning they didn t change it from the last people that stayed in the room.

When I was here last they told me they were short staffed. Customers should not have to suffer because they are short staffed.

This is unacceptable and I am traumatized. I am literally shaking writing this.

We paid a lot of money to stay at this resort. This incompetence is unacceptable!