We were from 21.12. until December 28th, 2017 in t...

We were from 21.12. until December 28th, 2017 in the Floresta. Here we were pleasantly surprised. For three stars we had a great apartment with a good kitchenette and terrace. The daily cleaning was perfect. The following applies to the entire staff: extremely friendly and helpful (from reception to cleaning staff). For that, actually, an extra star.
In addition, the staff speaks very good English and German.
We had booked half board and (I can't understand some of the ratings) the food was varied and nicely presented. There were themed evenings, e.g. Asian, Italian, etc. and of course tapas. The breakfast buffet was also impressive.
The beach is approx. 300 meters from the hotel, the actual center begins after a good kilometer and can be easily reached on foot via a nice promenade.
The only negative point: the guests while eating.
I haven't actually seen the generation that went hungry here, but I had the impression that there would probably be nothing the next day. Do you always have to start the Tower of Babel on your plates and then leave two thirds there? If there are 6 ketchup bottles for around 200 guests at the buffet, is it asking too much to fill your plate at the buffet or at least bring the bottle back to the buffet immediately? (No, the really nice service staff should kindly do that, but only when we're done) You don't really expect the hotel to put 200 bottles there, do you? (This question is particularly aimed at young dynamic families).
So, your own culture and good upbringing (if available) don't have to stay at home even on vacation.