Cancelled event with no notification. Required two...

Cancelled event with no notification. Required two calls to even find out it was cancelled. They just removed the online site 2 days prior to the event. I was told there was a guy reaching out to all ticket holders telling us it was cancelled and he must have missed me. How hard is it to send an email to the email on file? Won't be buying tickets from these guys again. Save yourself the trouble and go to another company... Still waiting for my refund