I wish I could give this dealership 1000 STARS!!!!...

I wish I could give this dealership 1000 STARS!!!! I came to VA from PA in 2011. In PA auto mechanics are plentiful, so the competition is fierce. I had the best mechanic I could find up in PA. Once I moved here, it was awful trying to find a good mechanic. I had a few less than desirable experiences, and after the last dealership sent me away almost in tears, I was about to give up. Then one day while driving on Route 7, I saw the huge HONDA sign and that little voice inside me said, "Go there! Go there!" So I did. Right away I was very impressed by how immaculate the service area was. That was furthered by the smooth operation of the service process! Clearly I could see this was a "well oiled" operation. At first I started with the general maintenance, and I was pleased. Then I had a major issue ON A SATURDAY, and of course the extended warranty people were no where to be found. I was having a major melt down, when over comes this mechanic who started talking to me, explained to me exactly what was wrong with my car, what probably caused it, what he would do to fix it, and very gently advised me that this would not be covered under warranty. His name was Rob. He asked me if I could leave the car with him, let him find out for sure about the warranty, and check back with him on Monday. That's what I did. And he was right. It wasn't a warranty problem. He repaired the car, giving me updates to his discoveries, and when he was finished, my car was not only repaired, it was clean and shiny when I went to pick it up! He was so patient in explaining to me what he did down to the smallest detail. He showed me the old parts he had replaced. This is a mechanic who I now trusted. He went Above and Beyond his customer service requirements. I was sold on Honda of Tysons Corner from that day on. Since then, I feel like I am part of a three man team consisting of Jesse, Rob, and myself. Jesse is an excellent communicator down to the smallest detail. He keeps me informed, and checks with me on any and all changes while Rob does the work. And well, I just can't say enough good things about my new "Best Mechanic"! I would highly recommend this dealership to everyone. They are the epitome of excellence. Go with confidence that this dealership will treat you the way you want to be treated. They are fair, reasonable and honest. I now live in Loudon County, but I will forever be a customer of Honda of Tysons Corner! AAA+ all the way!