Horrific experience with this company! DO NOT USE ...

Horrific experience with this company! DO NOT USE THIS COMPANY if you are wise! Ordered an iPhone 7 on 13th Dec. for my sons Christmas. When it had not arrived by 19th Dec I started to worry & when they emailed to say they had a 10 day dispatch time I decided to cancel. I emailed to ask to cancel this order & was told the next day it had been dispatched. Problem solved I thought, only to be told next day dispatch notice was an error. I was furious , it was Dec 21st & still no phone for my son. I cancelled the order [ AGAIN].
[. I subsequently ordered a similar phone from Handtec which arrived within 24 hrs, excellent service].
After Christmas, on the 28th Dec. the cancelled quickmobilefix phone arrived at my door! I was furious & despite 3 emails requesting to cancel they had sent me the phone anyway. I paid for signed return. I was told by Quickmobilefix three days later when I tracked order as delivered They had not received item which gave me more stress. I ggave them tracking signed id & they had to acknowledge receipt, no apology though.
No reply by company to two separate customer complaints emails. Refund of money came on 13th February, when cancelled phone on Dec21st. 9 weeks later OUTRAGEOUS!