Orders phone waited a month didn't come phoned the...

Orders phone waited a month didn't come phoned them up cancelled it told them I was going away for 3 weeks and was ment to take it with me they tried to deliver while I was away had to wait another 2 weeks for ups to send it back had an email to say they had received it never got my money back 560quid terrible company don't use even when you phone them on hold for up to an hour