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ERR TheBrothersGrimm

3 years ago

For many years, I have longed to visit one of Gord...

For many years, I have longed to visit one of Gordon Ramsay's restaurants. After watching many of his shows, I expected his restaurant to be the absolute best. This was NOT the case.
The girls in the front were extremely helpful and got us a seat almost two hours before our reservation. We started out great!
We sat in our table, which we were delighted to find was right by the kitchen. Our waiter seemed attentive and it was all going good. However, it quickly went downhill. My father asked about some drinks, but our server never answered his questions. We asked for lemons for our water. We did not receive them until halfway through our meal, and the man who was refilling our water brought them to us. Soon, we noticed our food sitting on the counter, waiting to be brought to our table. In fact, it looked as though half the restaurant's food was waiting. Our food sat for almost twenty minutes before our server finally appeared to give it to us. My "rare" steak was more of a medium rare. My mother's beef wellington (apparently Gordon's signature dish) was cold in the middle and all together... well, disappointing. Even with my steak being overcooked, it was still probably the best cut of meat I have ever had.
Edit: Since we were seated by the kitchen, we were able to observe interactions between the wait staff and the kitchen staff. At one point, there was a bit of a scuffle that ended with a chef flipping the head of the wait staff the bird, and a few curses being exchanged. Although it was entertaining during our long wait, we still would have rather had our food, which was directly between the butting heads.

So to sum it all up, food was amazing even when cold/overcooked. But the service sucked. However, the man who refilled our water (I think his name was Jacob) was absolutely amazing and more helpful than our actual waiter. In conclusion, Gordon Ramsay needs to be spending more time in the kitchens of HIS restaurants instead of in other's on TV.

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