Chuck Review of Honda of Tysons Corner
Service Department is Deceptive, Dishonest, and Pr...
Service Department is Deceptive, Dishonest, and Predatory. The service advisers are a leading example and they are incentivised to push unnecessary service because most of their income is commission based. My girlfriend went in a for simple oil change. They called and said you car need $2000 in service and implied that the car was undriveable. As soon as I showed up they cut the unnecessary BS and pointed out the one valid issue for which they charge $500 to fix. One of the hoses on the transmission line to the radiator has a very slow leak at a hose clamp. All it needed was a $1 hose clamp to fix the issue. If you go to the service department not knowing anything about cars they will take advantage of you. I would avoid this dealership at all costs. Truly a terrible experience.
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